Prestigious Jewellers (“we,” “us,” or “our”) respects your privacy and is committed to
protecting the personal information you share with us. This Privacy Policy explains what
information we collect when you visit or make a purchase on
[https://prestigiousjewellers.store] (the “Site”), how we use it, and the choices you have.
By using our Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

• Name, billing and shipping address, email, and phone number
• Payment information (processed securely by our payment processor — see Section 5)
• Account login details, order history, wishlist, and saved items
• Communications with our concierge, sales, or customer service team
• Information provided for identity verification on high-value orders (e.g., government ID for orders over $[10,000], where required for fraud prevention and insurance purposes)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages viewed, time on site, referring/exit pages, and click activity
• Approximate location (derived from IP address)
• Cookie and pixel data (see Section 3)

2. How We Use Your Information

• To process, fulfill, ship, and insure your orders
• To verify identity and prevent fraud on high-value transactions
• To communicate with you about your order, appraisal requests, or inquiries
• To send marketing emails and offers, where you have opted in (you may unsubscribe at any time)
• To improve our Site, products, and customer experience
• To comply with legal, tax, and anti-money-laundering (AML) obligations applicable to high-value goods transactions
• To detect, investigate, and prevent fraudulent transactions and other illegal activity

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Site and improve your shopping experience:

You can control or disable cookies through your browser settings. Disabling essential cookies
may affect Site functionality, including your ability to complete a purchase.
[If applicable: We display a cookie consent banner on your first visit in compliance with
GDPR/UK-GDPR for EU/UK visitors.]

4. How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers: shipping carriers (FedEx, UPS, secure couriers), payment processors, insurance providers, email/SMS platforms, and IT hosting providers, solely to fulfill their function on our behalf
• Authentication/appraisal partners: where a third-party authentication service is used to verify an item
• Legal compliance: when required by law, subpoena, court order, or to protect against fraud, theft, or illegal activity
• Business transfers: in connection with a merger, acquisition, or sale of business assets

5. Payment & Financial Data

We do not store full credit card numbers on our servers. Payments are processed by
[Stripe / PayPal / your payment processor], which is PCI-DSS compliant. Wire transfer
details are handled directly through your financial institution. For financing options,
a third-party lender ([name if applicable]) may collect additional information directly from you
under its own privacy policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described
in this policy, including order history (retained for [7] years to comply with tax and
warranty obligations), fraud-prevention records, and any period required by law.

7. Data Security

We use industry-standard safeguards, including SSL/TLS encryption, restricted internal access,
and secure hosting, to protect your information. No method of transmission or storage is 100%
secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

California residents (CCPA/CPRA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information, subject to legal exceptions
• Right to correct inaccurate personal information
• Right to opt out of the “sale” or “sharing” of personal information (we do not sell data)
• Right to non-discrimination for exercising these rights

EU/UK/EEA residents (GDPR):

• Right to access, correct, or erase your personal data
• Right to restrict or object to certain processing
• Right to data portability
• Right to withdraw consent for marketing at any time
• Right to lodge a complaint with your local data protection authority

To exercise any of these rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law.

9. Children’s Privacy

Our Site is not directed to individuals under 18. We do not knowingly collect personal
information from children. If you believe a child has provided us with personal information,
please contact us so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., brand pages, social media). We are
not responsible for the privacy practices of those sites and encourage you to review their
policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or
applicable law. The “Last updated” date below will reflect the most recent revision. Material
changes will be communicated via email or a notice on our Site where required by law.